Highest Quality, Reliability, and Professionalism
When it comes to security, home automation, and home theater, HS Tech Group is the crème de la crème of the industry. We are fortunate to have the best in the business right here in Maryland. I have worked with HS Tech Group for over 15 years and their workmanship and reliability over the years are outstanding. Usually, once a system is installed, there are no problems and no need for annoying service calls. Their team is knowledgeable up to date on all of the latest developments and products in the industry. The sales team is and has been honest and reliable with no surprises along the way.
Arnold J Honkofsky
Great from Start to Finish
From start to finish, our experience with HS Tech Group has been great. Our initial contact was with Barry. He came to our home and was friendly and courteous, and really knew his product. He did an excellent job evaluating our specific needs. Juan, the technician that installed the equipment, was professional, courteous, and friendly. We have poor cell phone reception in our home, but he was able to set up the system, so it works.
He customized the control panel so it met our needs and fully explained its operation. The people at the alarm center have always been prompt, professional, and courteous. Prior to getting our alarm system, we were afraid of having false alarms. HS Tech Group’s hardware, process, and personnel effectively prevent false alarms. My wife and I have been pleased from the very beginning of the process. We plan to stay with HS Tech Group for a long time.
Damian and Claire Wilk
Great, Friendly Service
I love the techs at HS Tech Group. They always promptly respond to my calls and, if possible, troubleshoot issues over the phone. I have been a loyal customer for several years and highly recommend them.
Security is What They Do
Great company… Great products… Great service… The sales team is awesome, and the technicians are very patient and thorough… Thank you, HS Tech Group!!!
I had an alarm in my previous home with another company (won’t mention any names but starts with an A, ends with a T). Where the equipment itself was fine, the customer service was tough to deal with. Trying to reach someone over the phone was always a half-hour adventure, and I was bounced from person to person. Also, when I signed up with them, my monthly rate was around $40, and it seemed to go up every year. Not happy about that… When I moved into my new house, an alarm was the last thing to do on my list, considering my last experience.
Since there was an HS Tech Group alarm system already in there, I decided to give them a chance and hear what they had to say. I am so very happy I did!!! The representative came over and explained some of the upgrades we could use with no pressure. All of our upgrades have been absolutely amazing. We can use the system from our phones and look back at history to make sure the kids have arrived home safe from school. The price was very reasonable, and the times that I have called the office, I spoke with the same people each time. I have now had my newly upgraded system for about four months and am extremely happy. I would definitely recommend HST technology!
Not Your Typical Company
We can’t begin to say enough about the representative that visited our home last week. When Barry arrived, he quickly put some of our concerns to rest. My husband and I are not very tech-savvy but want to have more control over things we use in our home every day. One product that we have quickly grown to love is the electronic lock. Now that we have this, we can let our dog walker in using our phone to unlock the door, disarm the alarm and see exactly what time they came by. We’re looking forward to adding a thermostat and some cameras in the near future.
Love the New Cameras
We recently had HS Tech Group install some wireless cameras in our new home, they are easy to use, and we can view them from our mobile phone, the best technology on the market that I have seen, just check out HS Tech Group I one or lookup alarm.com, also ask for Brian Nelson he was great and took the time to put the app on my tablet as well.
We were referred to HS Tech Group by our neighbor. When we contacted the office, we weren’t sure exactly what to expect. They offered to have a security consultant come to our home and review what we needed. Barry was very thorough and gave us many options. Our installation was done by Charlie. Try and ask for Barry and Charlie, and we spoke with some other great people in customer care. Everyone has been so polite and also very helpful. Our entire experience was exceptional, and we would highly recommend this company for home security.
Quality and Professional Service
We were referred to HS Tech Group through a friend and were really impressed with the company. Everyone in the office was thorough when scheduling and confirming appointments, and the tech who came out to install in our home was also very knowledgeable and completely professional, and respectful of our home. The follow-ups we’ve received were on point and welcomed. We’d highly recommend HS Tech Group to anyone looking to install a new system in their home!
Years of Excellent Service
I have been dealing with HS Tech Group since the late ’90s, and my experience has always been top-notch. They are responsive to any questions or concerns that have come up over the years, and they have kept us informed of improved technologies that make our system better.
Howard M Maleson
Outstanding Service and Very Professional
We can’t say enough about our experience. Our consultant took his time and was very patient while answering all of our questions. The technician was also a delight, unlike a recent visit from our cable company. It’s nice to know there are still companies out there like HS Tech Group that do actually care.
HS Tech Group Was a Delight
HS Tech group was on time and delivered as promised, would highly recommend them for security and audio-video systems.
From beginning to end, everyone at this company exceeded my expectations.
We can’t say enough about the people at this company. When my security camera system was installed, they made sure we wouldn’t see any wires and that it would be very easy for my wife and me to use, AND it is!
Reputation is Everything
We didn’t have a security system when we had an incident occur at our home. Without knowing who we should contact, we decided to ask the police officer who arrived, and they informed us they were not permitted to recommend anyone. However, the officer did share with us the name of the company he uses for his home. We couldn’t be happier with HS Tech Group and are happy to recommend them to anyone in need of a top-notch company.
A reliable company with home security for 16 years
Much Thanks to HS Tech Group for being a reliable company with home security for 16 years, 2005-2021. Thank you to the professional staff I interacted with from 4/12/21 to 4/20/21, Stuart Forchheimer (Owner), Karen (Office Manager), Annette (Scheduler) and Charles Hayes (Technician). 4/27/21, Technician Charles Hayes upgraded my hardwire system (Questron) to Wireless system (HomeSafe). He installed all parts in my basement neatly. He walked me through the process of reading the automatic emails, the Alarm.com app on my iPhone, how to use the new Keypad he installed, alarming & disarming all sensors in my home. He informed me of every detail to ensure I was comfortable using the new wireless system. Thank you Charles Hayes for exceptional service. I’m a happy & satisfied client.
Lydia M. Tallie