From start to finish, our experience with HS Tech Group has been great. Our initial contact was with Barry. He came to our home and was friendly and courteous, and really knew his product. He did an excellent job evaluating our specific needs. Juan, the technician that installed the equipment, was professional, courteous, and friendly. We have poor cell phone reception in our home, but he was able to set up the system, so it works.
He customized the control panel so it met our needs and fully explained its operation. The people at the alarm center have always been prompt, professional, and courteous. Prior to getting our alarm system, we were afraid of having false alarms. HS Tech Group’s hardware, process, and personnel effectively prevent false alarms. My wife and I have been pleased from the very beginning of the process. We plan to stay with HS Tech Group for a long time.
Damian and Claire Wilk