The latest technology may not always be the best solution to the problem. Since our beginning in 1993, we have seen many tech companies come and go because of failed technology. At HS Tech Group, we won’t just recommend the newest technology because it’s the latest “solution”; instead, we design our systems using proven technologies from reliable and financially sound manufacturers. Beyond using dependable technology, we conduct thorough testing for each design and system to ensure they function as intended.

Each project is different. That’s why HS Tech Group will assign an internal team to every project. Your project’s internal team will meet and plan each phase, creating a timeline of events to keep you informed. After the initial meeting, your internal team will handle everything. We will designate a field project manager and work with our reliable subcontractors to ensure you get the results and functionality for your need. From securing permits, equipment sourcing, and allocating labor, HS Tech Group will manage your project from start to finish.

At HS Tech Group, a smooth installation is just as important as the end result. We use our 2,500 sq. ft. warehouse and staging area to bring all the parts together and prepare them before reaching the project site. From our inventory of over 3,000 parts, we can pull the pieces we need for your system and then test, configure, program, and pre-assemble them before we even leave our warehouse. Performing the more time-consuming tasks in our staging area keeps our installations running smooth and means less time on-site.

After completing the installation for every project, we develop your user orientation. This can be done in a video format, or, upon request, we can document the step-by-step operation of the equipment specific to the user’s system.

Our service doesn’t stop once an installation is complete. For every installation, HS Tech Group offers an Extended Support Plan to meet each client’s needs and budget. Our remote phone and server support allows HS Tech Group to perform routine maintenance or make adjustments without interrupting your systems.

In cases where labor or material support is needed, our clients can rest assured knowing HS Tech Group has stocked replacement parts in our warehouse. Our team will be available at your site the same day or the next business day by noon at the latest to make the necessary repairs to your system.