HS Tech Group is looking for an experienced outside salesperson to join our growing team. We are a leading security systems integrator of Access Control and IP Video solutions based in Baltimore with high profile customers throughout the region.

Join a fast-paced company focusing on customer service with an outstanding reputation. Salary plus commission plus an excellent employee benefits program.

Responsibilities

  • Generate new business by prospecting and leveraging existing relationships
  • Develop sales plan to meet and exceed plan objectives
  • Qualify and prioritize opportunities
  • Meet with prospective customers to develop, propose and sell integrated security system solutions.
  • Account Management of new and existing accounts.

Qualifications

  • 3 years of security or network integration sales, design or support
  • Customer focused
  • Results driven
  • Must be self-motivated, organized, detail oriented
  • Excellent communicator
  • Professional appearance

Send a cover letter describing your qualifications along with your resume and prior salary/commission structure

Job Type:

  • Full-time

Required experience:

  • Security or Network Integration: 3 years

Required license or certification:

  • Must pass a background check to obtain a Maryland State Security License
  • Must possess a valid driver’s license

Education:

  • College Degree (Preferred)

HS Tech Group is a progressive security and low-voltage integration company serving the Mid-Atlantic Region. We are seeking dynamic, highly motivated individuals interested in a career with tremendous opportunities to learn, grow and advance. We promote from within and only want the best!

Position Responsibilities

  • Perform installation and service activities on alarm systems. Primarily, GE, DMP, Exacqvision, Paxton and Keyscan,
  • Install equipment and wire per designed drawings to meet customer specifications.
  • Troubleshoot system installations and perform necessary corrections.
  • Manage issues on-site to ensure allocated project hours are met and not exceeded.
  • Ability to communicate with clients, project manager’s and other contractors
  • Promptly respond to customer needs in a professional and enthusiastic manner.
  • Submit all required daily installation reports, service reports, billing information and correspondence in an accurate and timely matter.

Requirements

  • Installation Technician must be highly motivated and self-starter who can work independently without supervision.
  • Must be professionally presentable, dependable and have a positive attitude towards work.
  • 2 or more years of experience within the Industry.
  • Strong problem-solving abilities with various products.
  • Demonstrated a high level of customer service.
  • Ability to lift equipment and tools up to 40lbs and climb ladders (24’) and operate lifts.
  • Candidate must have excellent communication skills, both written and oral, be proficient in computer skills: Microsoft Word and Outlook.
  • Must be organized, able to work without constant supervision, able to communicate effectively with customers.
  • Candidate must be able to read blueprints and visually identify system components of alarm systems.
  • Ability to contribute and operate in a team environment and coordinate with other departments.
  • NICET certification in Fire Alarm is helpful.
  • Maryland driver’s license is required.

Compensation

  • Based on experience
  • Excellent benefits program
  • Company vehicle

Required experience

  • Intrusion Alarm and CCTV: 2 years

Required license or certification

  • Drivers License
  • Must pass background check

Required Education

  • High school or equivalent

HS Tech Group, recognized as one of Baltimore’s Best by Baltimore Magazine, seeks a team player to round out our inside customer care-service team.

We are growing at an “alarming” rate and looking for an outgoing socialite that is organized, detail oriented and loves to please our customers.

Immediate opening!

If you have the experience and the right attitude and can think on your feet, we want to Talk to You! We’re looking for a professional who values a team environment and cares about putting their talents to work to make a difference.

HST seeks a full-time customer care pro to round out our team.
Our perfect candidate will be:
• Comfortable talking to anyone
• Able to empathize and then diffuse situations
• A keen listener
• Easily capable of negotiating with customers
• Very firm and knowledgeable
• Great at follow-up
• Very detail oriented
• IS THIS YOU?

Collections Responsibilities:
• Daily review of A/R aging reports to identify delinquent invoices requiring immediate follow-up
• Contact clients regarding delinquent invoices via telephone and/or email according to collections policies
• Interact with customers to resolve problems and expedite payment.
• Thoroughly and accurately document all collection efforts for each account
• Communicate regularly with management on the status of accounts and any escalations that may arise
• Address cancellation requests timely and work through Retention process effectively
• Complete other duties/tasks as assigned

Customer Care Skills:
• Handling inbound and outbound calls to assist our Customers while being able to verify customer information, identify and respond to their needs in a timely fashion and update customer records.
• Proficient typing speed and a clear and professional phone voice with excellent spelling, grammar and comprehension skills.
• The ability to promote additional services by recognizing opportunities to up-sell accounts and explain new features.
• Demonstrating a positive attitude, good judgment and good verbal and written communication with a team player mentality.

Specialist Minimum Qualifications:
• Experience working a timely aging report/ accounts 30/60/90/120 days past due
• Experience of 3-5 years in collections, accounts receivable and or customer service experience

• Security Industry or other technology related field a plus!
• Excellent written and verbal communication skills.
• The ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis
• Excel and word skills and an ability to work on complex issues
• The ability to work independently to meet goals.
• Ability to effectively prioritize and execute tasks effectively

• Detail Oriented, Organized & Reliable!

We offer:
• Salary to commensurate with experience (Do you have experience in our industry?)
• Medical, Dental & Vision benefits
• Life Insurance Policy Company Paid
• 401k with company match
• Paid Vacation and Sick Leave
• A Pleasant working environment

Please submit the following to apply:
• Resume (including months/years of employment for each position)
• Cover Letter should be directed to Ms Karin Nelson

KNelson@hstechgroup.com